Head of Digital Infrastructure - BU Constructions Services

Liechtenstein, Schaan
Reference No: 13385

What's the role?

Within the mandate of BU Construction Services to develop a differentiated and relevant offering that increases productivity, competence and safety along the construction value chain, a seamless digital infrastructure plays a vital role to have a substantial impact on customer engagement to make Hilti products the preferred choice.

As part of our new Business Unit Construction Services and member of the management team, you and your team will be responsible to establish a state of the art digital infrastructure that ensures a consistent and excellent customer experience along the entire value chain and allows productivity for both our customers as well as Hilti.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With some 29,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

This role involves crafting the strategic direction and driving implementation towards a seamless Software and IT infrastructure for Construction Services. You will assess existing service processes and identify relevant optimization potential along our offering of engineering & testing services, pre-fabrication and customer trainings. Together with global and local stakeholders you will define and align business opportunities and derive detailed requirements. While assessing and selecting the ideal solution available on the market or striving to build own capabilities you drive standardization of service processes and aim for a comprehensive and holistic Software and IT ecosystem with full front-end and back-end integration.
As a partner for our markets you support implementation and constantly monitor utilization and business impact.

At Hilti, you’ll enjoy all the perks of being part of a big company, but with the autonomy of running a small business.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.

Additionally, we offer you a competitive salary and a wide range of benefits, these may include day care for your kids or a free in-house gym.

Why should you apply?

Within this role you have a unique chance to connect with many people in a wide variety of roles across our global organisation.
Hilti's unique company culture stands for an ambitious but caring working environment. If you are looking to develop your career with a global player and international innovation driver and want to be part of a great, international team, we strongly appreciate your application.

What you need is:

  • 5-10 years relevant experience in B2B business, ideally related to value-added services
  • Track record of successfully managing IT related projects with cross-functional, cross-cultural teams
  • Strong business acumen, conceptual thinking and customer orientation
  • Experience in change management and can-do-attitude
  • Strong team collaboration capability and ability to work within a matrix organization
  • Willingness to travel internationally for business and international mobility in the long term is preferable
  • Excellent communication and presentation skills on top-management level, therefore English is a must

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